Privacy Policy

You will have access to this Privacy Notice at all times on our website
www.jovagraneros.com.mx

1.- Data Controller Information

JOVA GRANEROS, S.A. DE C.V., with address at:
Carretera a Navolato 13916-C Pte, Col. Aguaruto Centro, C.P. 80308, Culiacán, Sinaloa.

2.- Personal data collected and sensitive data

As part of our customer community, personal information about You may be collected and processed. Such information may include the following:

Identification data:
Full name, address, home telephone number, email address, age, sex, and date of birth.

Identification data of your spouse or partner (if applicable):
Full name, address, home telephone number, email address, age, and date of birth.

JOVA GRANEROS does NOT collect or process sensitive personal data.

3.- Purpose of the processing of personal data

Your personal data may be used for the following purposes:

Primary purposes:
JOVA GRANEROS will process your personal data mainly to carry out the activities necessary for the fulfillment of the obligations arising from the contractual and commercial relationship with You, derived from the receipt, storage, preservation, and commercialization of grains.

Secondary purposes:
JOVA GRANEROS will process your personal data secondarily to carry out promotional activities, such as informing You about the launch of promotions or offers, as well as conducting studies or surveys on consumer and market habits.

If You do not wish JOVA GRANEROS to process your personal data for such secondary purposes, please send an email to info@jovagraneros.com.mx.
If You change your mind in this regard, we would appreciate it if You also notify us at that same email address.

4.- Transfers of personal data

Your personal data may be transferred to subsidiary companies of JOVA GRANEROS and to third parties having contractual relationships with the company, when this is necessary for the maintenance and fulfillment of the legal relationship existing between You and our company.

For this purpose, the recipient of your personal data will be informed of the provisions contained in this Privacy Notice, and the corresponding contract or legal document will include clauses intended to ensure that such subsidiary companies and third parties provide the level of personal data protection required by the Law.

Additionally, in order to comply with the purposes described in section 3 of this Privacy Notice, as well as those required by the competent authorities, we inform You that only the personal data necessary will be transferred, in accordance with the applicable regulations.

5.- Eventual use of “Cookies” or “Web Beacons”

Cookies are small data files that are automatically downloaded and stored on the hard drive of the user’s computer equipment when browsing a specific Internet page, allowing the Internet server to remember certain data about this user, including viewing preferences, name, and password.

For their part, web beacons (also referred to as visit counters, tracking images, or pixel tags) are images inserted into an Internet page or email that may be used to monitor a visitor’s behavior, including the storage of information regarding the user’s IP address, the interaction time on such page, and the type of browser used.

In this regard, we inform You that the JOVA GRANEROS website (www.jovagraneros.com.mx) does NOT use cookies or web beacons, therefore no personal information is obtained from users visiting such website.

6.- Procedure for exercising ARCO rights, revocation of consent, or limitation of the use or disclosure of personal data

In accordance with the Law, You or your legal representative may exercise the rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights), as well as revoke your consent and/or limit the use or disclosure of your personal data, by sending an email to the Personal Data Officer at info@jovagraneros.com.mx.

Your request must be made through the Single Form for the exercise of ARCO Rights, Revocation of Consent and/or Limitation of the use or disclosure of Personal Data (“the Form”), which is available to You on the website www.jovagraneros.com.mx.

In order for our Personal Data Officer to process your request, You or your legal representative must fully prove your identity, so it will be necessary to complete all the fields indicated in the Form and attach a copy of one of the valid official identifications specified therein.

In the event that the information provided in the Form is erroneous or insufficient, or if the corresponding proof documents are not attached, the Personal Data Officer may request, within five (5) business days following receipt of the request, that You provide the necessary elements to process it. You will have seven (7) business days to respond to such request. Failure to do so will result in the request being deemed not submitted.

Once complete information has been received, the Personal Data Officer will respond within a maximum period of twenty (20) business days. If appropriate, the request will be made effective within the following fifteen (15) business days.
7.- Changes to the Privacy Policy

Any change or modification to this Privacy Notice may be made at any time and will be made known through the website www.jovagraneros.com.mx.

8.- Person Responsible for the Privacy of Personal Data

The Personal Data Officer of our company will ensure the protection of your personal data, in accordance with the Federal Law on the Protection of Personal Data and other applicable regulations.